Skip to main contentThis Privacy Policy describes how SaucerSwap Labs, LLC, a Florida limited liability company, (referred to herein as âSaucerSwap Labsâ, âweâ, âourâ, or âusâ) collects, uses, shares, and stores personal information of users of its website: https://saucerswap.finance (the âSiteâ). This Privacy Policy applies to the Site, our mobile applications (âMobile App(s)â), our application programming interfaces and related developer materials (âAPIsâ), and other domain names offering or linking to the Site or Services offered by the Company (together with the Site, Mobile App(s), APIs, and any frontâend user interface, the âServiceâ). This Policy covers the Site, Mobile App(s), APIs, and any other frontâend interface we operate (collectively, the âServiceâ) where this Policy is posted. For GDPR/UKâGDPR, SaucerSwap Labs is a âcontrollerâ for this Service.
IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY DO NOT USE THE SERVICE. BY CLICKING âI ACCEPTâ, BELOW, AND/OR BY ACCESSING THE SERVICE, YOU AGREE THAT YOU HAVE READ, UNDERSTAND, AND SHALL BE BOUND BY THIS PRIVACY POLICY IN ITS ENTIRETY. If you are accessing and using the Service on behalf of a company (such as your employer) or other legal entity, you represent and warrant that you have the authority to bind that entity to this Agreement. In that case, âyouâ and âyourâ will refer to YOU AND that entity.
Eligibility & Childrenâs Privacy. You must be 18+ (or the age of majority in your jurisdiction) to use the Service. We do not knowingly collect personal information from children under 13 and do not direct the Service to them. If we learn we have collected personal information from a child under 13, we will delete it and may contact the parent/guardian. For California and other U.S. state laws, we do not sell or share personal information of consumers under 16 without affirmative authorization (âoptâinâ).
This Privacy Policy does not apply to information collected through thirdâparty websites or services that you may access through the Service (including thirdâparty wallets and app stores), or information that you submit to us through email, text message, other electronic messages or offline. Public blockchains (e.g., Hedera) are also outside the scope of this Privacy Policy; onâchain activity is public by design and not controlled by us. On Hedera, consensus timestamps and fair ordering are determined by the network; mirror nodes do not participate in consensus.
1. Modifications
We reserve the right, in our sole discretion, to modify this Privacy Policy from time to time. If we make any modifications, we will notify you by updating the date at the top of the Privacy Policy. All modifications will be effective when they are posted, and your continued use of the Service will serve as confirmation of your acceptance of those modifications. If you do not agree with any modifications to this Privacy Policy, you must immediately stop accessing and using the Service.
Controller: SaucerSwap Labs, LLC, 5472 First Coast Highway, Suite #14, Fernandina, FL 32034, USA. Email: [email protected]
Depending on how you interact with the Service, we may collect the following categories (examples are illustrative):
- Identifiers (e.g., walletâlinked email if provided, IP address, device IDs).
- Internet / network activity (e.g., page views, clickstream, API request metadata, crash logs).
- Geolocation data (approximate; derived from IP or OS, not precise unless you enable it). Commercial information (e.g., interactions with our features).
- Inferences (e.g., aggregated or deâidentified analytics derived from usage).
- Professional / organization info (API key registration fields you submit).
- User content (support tickets, feedback).
- Sensitive personal information (only if you choose to provide it or where required by law, e.g., sanctions/KYC checks): identifiers, governmentâlist screening results, or precise geolocation only if you enable it in the Mobile App; we do not collect biometrics. We use and disclose Sensitive PI only for limited, permitted purposes, and you may have the right to limit its use under California law (see Section 6).
- As described in our Terms of Service and where required by law, we may request limited identity or eligibility information for fraud prevention, sanctions screening, or legal compliance.
- Email address, your name, phone number, mailing address, and any other personal information you provide to us when you communicate with us. Such personal information is used only for communication with you;
- If you request an API key, we may collect your name, email, organization, role, website/app domain, and intended use case.
- IP address, MAC address, cookie identifiers, domain server;
- Transaction information and network information regarding transactions;
- Usage information, such as information about how you use the Service and interact with us and any data related to usage, performance, site security, traffic patterns, location information, browser and device information;
- Surveys. If you decide to participate in a survey, you may be asked to provide certain information which may include personal information;
- Social Media & Community Content. Content you post on public pages (forums, social media) is public and may be read, collected, or used by others.
- Registration for Sweepstakes, Contests, and Promotions: Contact information you provide may be used to reach you about the sweepstakes, contest, and/or promotion and for other promotional, marketing, and business uses where permitted by law. In your jurisdiction we may be required to publicly share the information of winners.
We may collect certain information automatically or from others when you use the Service. We use this information to carry out the Service and we analyze (and may engage third parties to analyze) this information to improve and enhance the Service. This information may include:
- Details about your browser, operating system or device;
- For API usage, request metadata (e.g., timestamps, endpoint, response codes), rateâlimit counters, and operational logs. We log API request metadata to administer Rate Limits, detect abuse, and secure the Service.
- Location information;
- Internet protocol (IP) address, approximate location derived from IP, user settings, device type/OS, browser type and language, mobile device identifiers, app version, crash logs, and diagnostic data.
- Internet service provider, pages that you visit before, during and after using the Service, information about the links you click;
- Data regarding your use of the Service, including, but not limited to, the types of content you interact with and the frequency and duration of your activities, the pages or features of our Site to which a user browsed and the time spent on those pages or features, the frequency with which the Site is used by a user, search terms, the links on our Site that a user clicked on or used, and other statistics; and
- Information about you from a third-party login service, social networking site, and information about you that you have made publicly available via your privacy settings. Information collected through these services may include your name, user name, location, gender, birth date, email, profile picture, and any contacts stored in that service.
- Directly from you (forms, support, emails).
- Automatically from your device/browser/app (see Technologies).
- From third parties (e.g., analytics, crash reporting, cloud hosting, wallet connectors, app stores).
- From compliance vendors (e.g., sanctions/watchlist screening) where legally required.
We, as well as third parties that provide content, analytics, or other functionality, may use cookies, software development kits (SDKs) (in Mobile Apps), pixel tags, local storage, and similar technologies (âTechnologiesâ) to automatically collect information. Most browsers allow you to block and delete cookies; Mobile OS settings may allow you to control certain SDK permissions. If you disable these, portions of the Service may not work properly.
Third Party tools may be used to monitor and analyze the use of the Service:
Wallets, app stores, and blockchain networks are independent third parties. Your use of those services is governed by their terms and privacy policies, not ours.
We update vendors periodically. Where required, we use appropriate transfer safeguards (e.g., SCCs, DPFâcertified providers) for crossâborder transfers.
We may use your Personal Information in several ways, including to:
A. Provide and operate the Service (including the Interface, Mobile App(s), and APIs), process requests, enable transactions with the Protocol, and provide access to features.
B. Communicate with you about policy changes, promotions, events, and other news about products and services offered by us. We may also use your Personal Information to respond to any comments and questions you may have concerning the Service, provide customer service, technical notices, updates, security alerts, and furnish you with information concerning transactions.
C. Improve our Service. We may use your Personal Information to operate, maintain, and improve our Services.
D. Provide you with additional content such as customized materials about offers, products, analytics, marketing, and Service that may be of interest to you.
E. De-identified / Aggregated Information. We may use Personal Information and other data about you to generate de-identified / aggregated information. These may include, but not be limited to demographic information, location information, device information, or other analysis we may create.
F. Automatic Collection Technologies. We may use Technologies to automatically collect information through the Service. This includes:
- Technologies that allow you to access the Service;
- Technologies that are required to identify irregular site behavior and improve security;
- Technologies that track your use of the Service to improve user experience and functionality of the Service; and
- Technologies that allow for the delivery of relevant marketing content to you depending on your use of the Service.
G. Fraud prevention and Safety.
- Verifying your identity and preventing fraud;
- Preventing against illegal activity;
- Debugging to identify and repair errors that impair existing intended functionality;
- Enforcing our terms and policies; and
- Following our legal obligations and the law such as complying with law enforcement, national security requests, and legal process (such as a court order or subpoena).
H. API administration. Issue and manage API keys, measure usage and Rate Limits, prevent abuse, and provide developer support.
J. Targeted advertising / âsharingâ (U.S. state law). We do not sell Personal Information for money. Where our use of cookies/SDKs constitutes âsharingâ (CA) or âtargeted advertisingâ (other states), you may opt out via the âDo Not Sell or Share / Opt Outâ control and we honor Global Privacy Control (GPC) signals. (Consent or optâout as required by state law; see Section 6.)
We may disclose Personal Information to third parties in the following cases:
A. Merger, Sale, or other Asset Transfer. A merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of Service to another provider, may cause your information to be sold or transferred as part of such a transaction, as permitted by law and/or contract.
B. Location. You acknowledge that all information processed by us may be transferred, processed, and stored anywhere in the world, including but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live. We endeavor to safeguard your information consistent with the requirements of applicable laws. If we transfer personal information to countries outside the European Economic Area, we will put in place appropriate safeguards to ensure that this transfer complies with the applicable laws and regulations.
C. Complying with Legal Obligations. We may share your Personal Information to comply with legal obligations and law enforcement as well as for national security requests, and legal process (such as a court order or subpoena).
D. Referrals. Our Service may also allow you to refer friends through our referral services. These referral services may allow you to share and forward content, information, and Personal Information, with a friend.
E. Third-party Websites. The Service may link to other websites or other services. We do not control, endorse, nor are we responsible for the privacy practices or content of such Third-party Websites. Your use of Third-party Websites is at your own risk.
6. Your Privacy Choices & Rights
Where you have consented to the processing of your Personal Information and you may withdraw that consent at any time and prevent further processing by contacting us as described above in the âContact Informationâ section. Even if you opt out, we may still collect and use non-personal information regarding your activities on our Service and for other legal purposes as described above. Furthermore, you have the right to 1. confirm whether we are processing your Personal Information; 2. obtain access to or receive a copy of your Personal Information that you have provided to us in a commonly used format; 3. request correction of your Personal Information where it is inaccurate or incomplete; and 4. request deletion of your Personal Information, subject to certain exceptions prescribed by law.
A. Technologies. Technologies (including cookies) may be disabled or removed by tools available as part of most browsers. Generally, you must separately opt out, disable, or remove technologies on EACH browser and device. Mobile OS settings may allow control of app permissions and ad identifiers.
B. Google Analytics. You may exercise choices regarding the use of cookies from Google Analytics by going to: https://tools.google.com/dlpage/gaoptout and downloading the Google Analytics Opt-out Browser Add-on.
7. Data Retention
Your Personal Information is retained as long as necessary and relevant to fulfill obligations in this Privacy Policy or under the Terms of Service. To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information, and applicable legal requirements. We retain Personal Information to:
- Comply with applicable law;
- Prevent fraud;
- Resolve disputes;
- Troubleshoot problems;
- Assist law enforcement;
- Enforce our Terms of Service;
- Provide our Service;
- Establish legal defenses; and
- Any other actions permitted by law.
We take steps to employ industry standard security measures designed to protect the security of all information (including Personal Information) submitted through the Service.
NO SYSTEM IS COMPLETELY SECURE. SECURITY OF INFORMATION TRANSMITTED THROUGH THE INTERNET CAN NEVER BE GUARANTEED AND WE DO NOT REPRESENT, ENSURE, OR WARRANT SUCH. WE ARE NOT RESPONSIBLE FOR THE INTERRUPTION OR INTERCEPTION OF ANY COMMUNICATIONS THROUGH THE INTERNET, CHANGES TO DATA, OR LOSS OF DATA. WE DO NOT ACCEPT LIABILITY FOR UNINTENTIONAL DISCLOSURE.
9. European Union Subjects
This section provides additional details about the Personal Information we collect about European Union subjects and the rights afforded to them under the European Union General Data Protection Regulation (GDPR). Personal Information as used in this Privacy Policy is equivalent to âpersonal dataâ as defined in the GDPR. We are required to inform you of the legal bases of our processing of your Personal Information which can be found in the âHow We Use Your Personal Informationâ section, above. Should you have other questions regarding the legal basis for that use, please contact us per the âContact Informationâ section, above.
Per the GDPR, you have rights regarding your Personal Information. In regards to your Personal Information, you may request to 1. Opt-out of marketing communications which you have previously consented to receive (but we may continue to send Service related and other non-marketing communications to you); 2. Give you access to your Personal Information; 3. Update, delete, restrict, and/or correct inaccuracies in your Personal Information; 4. Transfer a machine-readable copy of your Personal Information to you or your authorized agent; and 5. Object to our reliance on our legitimate business interests as the basis for processing your Personal Information that impacts your rights. To exercise any of these rights you may contact us per the âContact Informationâ section, above. Applicable law may require us to decline your request. Should we decline your request and subject to legal restrictions, we will tell you the basis for declining your request.
10. California Residents
This section provides additional details about the Personal Information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act (âCCPAâ).
According to California Civil Code Section 1789.3, California users of the Service may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (800) 952-5210.
See the âWhat We Collectâ section above for details about the Personal Information we collect from you. Personal Information is collected for the business and commercial purposes described in the âHow We Use Your Personal Informationâ section above. Personal Information may be shared with third parties described in the âSharing of Personal Informationâ section above. We do not sell (as such term is defined in the CCPA) Personal Information. Please refer to the âCookies, Pixel Tags, Analytics Information, and Interest-Based Advertising technologiesâ sub-section, above, for information regarding the types of third-party cookies and Technologies, if any, that we use.
The CCPA provides California consumers the right to request to know more details about the categories or specific pieces of Personal Information we collect (including how we use and disclose this Personal Information), to delete their Personal Information, and allows you to not be discriminated against for exercising these rights.
California consumers may make a request pursuant to their rights under the CCPA by contacting us per the âContact Informationâ section, above. You will need to verify your identity and the reason for your inquiry before any further action is taken. As such, valid government identification may be required. You may, and in order to, designate an authorized agent to make a request on your behalf, must provide a valid power of attorney, the requesterâs valid government issued identification, and the authorized agentâs valid government issued identification.
We provide âDo Not Sell or Share / OptâOutâ and âLimit the Use of My Sensitive Personal Informationâ controls where required, and we honor GPC. We do not discriminate against consumers for exercising their rights.
11. Other U.S. State Notices
Residents of certain U.S. states (including, as of the âLast modifiedâ date above, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Delaware, Montana, New Jersey, New Hampshire, Iowa, and others with comprehensive privacy laws) may have rights similar to those described in Section 7, including the right to opt out of certain processing (e.g., targeted advertising, certain profiling, or sales as defined by state law) and the right to appeal a denial of your request. You may exercise these rights using the process in Section 6.
12. International Transfers
We are based in the United States and process Personal Information in the U.S. and other countries. Where required, we use appropriate safeguards for crossâborder transfers (e.g., Standard Contractual Clauses (SCCs) and, when applicable, transfer to EUâU.S./UKâU.S. Data Privacy Framework (DPF) participants).
13. Additional Disclosures
- Do Not Track (DNT) & GPC. We do not respond to legacy DNT signals because no industry standard exists. We do honor Global Privacy Control (GPC) and other recognized universal optâout mechanisms as described in Section 6.
- Nonâcustodial architecture. The Service is a nonâcustodial interface. We do not store private keys or seed phrases, and we cannot access, recover, or reverse your blockchain transactions. Public blockchains (including mirror nodes) store the canonical history of transactions.
- Mobile permissions. You may grant or revoke Mobile App permissions (e.g., notifications) in your device settings. Disabling certain permissions may limit features.
- Thirdâparty wallets and app stores. Your interactions with wallets (e.g., HashPack, Wallypto, MetaMask) and app stores (Apple, Google) are governed by their terms and privacy policies.
14. International Users
By using the Service, you understand that your information may be processed in countries with dataâprotection laws different from those in your country of residence. Where required, we implement appropriate safeguards for crossâborder transfers.
15. Complaints; Questions
If you have questions about this Policy or how we handle your Personal Information, contact [email protected].
16. Changes to this Policy
We may update this Policy from time to time. We will update the âLast modifiedâ date at the top and, where required, provide additional notice.